Wix AI Chatbot

82% Fewer Support Tickets

An AI chatbot for Wix that answers your visitors instantly, 24/7, from your own pages and help docs. Paste one snippet into your Wix site's Custom Code and it's live in minutes.

Wix logo

WORKS ON THE WIX EDITOR
& WIX STUDIO

Start Free Trial Book a demo

30-day free trial, no card needed

Elston Baretto, Founder of Tiiny Host Harvey Carpenter, Founder of Growform Charlotte Scalia, Head of Sales at Virgil Andy Cloke, Founder of Data Fetcher Tom, Senior Customer Success Specialist Pierre Pliszka, Founder of DP Media
★★★★★
Loved by founders and lean support teams

Anti-Hallucination Guarantee

Trained on Your Wix Site

One Snippet in Custom Code

Live in Minutes, No Coding

Trusted by teams at

Growform Tiiny Host Virgil Data Fetcher DP Media Reach Breezy Med

Not on Wix? It works on any website, and inside HubSpot or Crisp chat too. See all our integrations, or see our AI chatbot.

Illustration of a busy support inbox: the same pricing question arriving five times, worded differently, over one weekend and mostly late at night.

Want to answer visitors on your Wix site instantly, but short on time?

Same questions arriving through your contact form, again and again?

Tired of being on-call 24/7?

Visitors gone before you can reply?

Illustration of two example chatbot conversations: a pricing question answered from the business's own pricing page with a source link, and a large quote request handed over to the team.

Provide 24/7 high-quality answers to your customers.

Instant Answers on Every Page

Visitors ask in their own words and get one clear answer from your own content, on any page of your site.

One Snippet, Nothing to Maintain

Paste it once in Wix Custom Code. There's no app to update, no AI provider key and no separate AI bill: AI usage is included in your Resolve247 plan.

Never Repeat Yourself Again

Your AI chatbot answers the repetitive questions for you.

What you get

Built for Wix Sites

Resolve247 sits on your Wix site and answers the repetitive questions that would otherwise fill your inbox. Here's what that looks like in practice.

Illustration of an AI learning from a website's pages and documents

Trained on Your Wix Pages and Help Docs

Point it at your Wix site or your sitemap and it learns your pages, from your services and prices to your opening hours and policies.

Add help docs that live anywhere else too: a help centre, PDFs, Word files or Notion. On Core and above it retrains on your pages automatically, so changes are picked up.

Illustration of Wix's Add Custom Code settings with the Resolve247 chatbot snippet pasted, All pages selected and the code placed at the end of the body

One Snippet in Custom Code

In your Wix dashboard, open Settings > Custom Code and click Add Custom Code. Paste the snippet, give it a name, choose All pages, place the code at the end of the body, then click Apply. It shows on every page of your published site.

The steps are the same in the Wix Editor and Wix Studio, and there's nothing to install from the App Market. Wix runs custom code only on your live site, so check the chat there.

More install help: how to add Resolve247 to your website →

Diagram showing incoming messages grouped into categories, subjects, and knowledge gaps

See What Your Customers Ask Most

Resolve247 analyses every conversation to group them into categories and subjects, and finds knowledge gaps. Spot your most frequent topics and identify new questions your customers are asking.

Use these insights to improve your docs, train your team, and reduce ticket volume over time.

Illustration of custom instructions written in plain English and a chat that follows them

Tell the AI How It Can Help

Tell the AI how to handle your own situations, such as pushing a promotion or suggesting a call when someone asks about a bulk order. Type the instructions in plain English.

There's no code to write and no flow to build.

A Chat Window Inside a Page

Want the chat open on your help or contact page? Add the Embedded Chat Window with Wix's Embed HTML element (called Embed Code in Wix Studio). Use it with the floating button or instead of it.

Hand-offs Where Your Team Works

The Contact a Human button sends the visitor's message, with the chat so far, to your email, Slack or Help Scout. If your site uses HubSpot or Crisp chat, the AI answers inside that chat and your team takes over there.

Running a Wix Store or Taking Bookings?

It answers shipping, returns, sizing and policy questions from your store and help pages, and points visitors to your booking page when they're ready to book. With Tool Use, on every plan, a developer can connect it to your own API so it can check an order's status or take simple actions. Otherwise, order questions go to your team.

See our AI chatbot for ecommerce →

The basics

What is an AI chatbot for Wix?

An AI chatbot for Wix is a chat window on your Wix site that answers visitors' questions in plain language, using AI trained on your own pages and help docs. You can add Wix's own Smart Chat app from the App Market, or a chatbot such as Resolve247 with one snippet in your site's Custom Code. Wix also uses AI to help you build your site; that's a separate tool from the chat your visitors see.

Wix Smart Chat or Resolve247?

Wix Smart Chat (previously Wix AI Site Chat) is Wix's own AI and live chat app. Both answer visitors from your content, and each suits a different team.

Resolve247

Resolve247 fits if you want

  • Answers from your pages plus help docs anywhere: a help centre, PDFs, Word files or Notion
  • A source shown with every answer
  • Hand-offs to your email, Slack or Help Scout, or inside HubSpot or Crisp chat
  • One flat monthly price, AI included, and the chatbot keeps answering past your allowance
Wix's own app

Wix Smart Chat fits if you want

  • An app from the Wix App Market, free to install
  • Answers from your Wix site and the training you add, including PDF and Word files
  • Chats you answer yourself, in Wix Inbox and the Wix app
  • AI answers that use the AI credits in your Wix plan

Smart Chat details from Wix's help centre (the Smart Chat overview and AI credits articles), checked November 2026.

What to look for in an AI chatbot for Wix

  • Trained on your own pages and help docs, not the open internet
  • Shows where each answer came from
  • Hands over to a person when it can't help
  • Light enough to keep your pages quick on phones
  • Works with your Wix plan and editor
  • Predictable pricing, with AI usage included

Comparing options? Read our guide to the best chatbot for Wix.

Simple, Predictable Pricing

Monthly

Annual

2 months free with annual plans!

Starter

$ 35 /mo

  • 2,000 AI msgs/mo
  • 1 Chatbot
  • 1 Seat
  •  
Get Started

30-day free trial, no card needed

Core

$ 55 /mo

  • 4,000 AI msgs/mo
  • 2 Chatbots
  • 2 Seats
  • Monthly Auto-Retrain
Get Started

30-day free trial, no card needed

Popular

Pro

$ 125 /mo

  • 10,000 AI msgs/mo
  • 3 Chatbots
  • 5 Seats
  • Weekly Auto-Retrain
Get Started

30-day free trial, no card needed

Scale

$ 235 /mo

  • 20,000 AI msgs/mo
  • 5 Chatbots
  • 10 Seats
  • Daily Auto-Retrain
Get Started

30-day free trial, no card needed

See full pricing details →

Not sure which plan fits? Book a quick call.

Enterprise

From $ 499 /mo

  • from 40,000 AI msgs/mo
  • > 10 Chatbots
  • > 20 Seats
  • Custom volume pricing
  • Dedicated success manager
  • Whitelabel solution
  • Custom integrations & development
  • Priority Support
Contact Us Book a call

30-day free trial, no card needed

Quick Setup

Live on your Wix site in 3 steps.

  1. Train Your AI

    Enter your website's address and it trains itself, from about 4 seconds for one page to about 4 minutes for 100. Then try it on your Resolve247 demo page.

  2. Paste One Snippet

    Copy your snippet from your Resolve247 dashboard. In your Wix dashboard, go to Settings > Custom Code > Add Custom Code. Paste the snippet, give it a name, choose All pages, place the code at the end of the body, then click Apply. See our step-by-step guide.

  3. Check It's Live

    Open your published site on your computer and your phone. Wix runs custom code only on the live site, not in the editor or preview.

What's included

Everything you need from a Wix AI chatbot

Reaches Your Email, Slack or Help Scout

Visitors who need a person press Contact a Human, and their message, with the chat so far, reaches your email, Slack or Help Scout.

Fully Customisable

Match your brand's colours, add your logo and put the chat on the left or right.

Human Touch

A Contact a Human button sits in the chat window, so visitors can reach your team whenever they want.

Replies in Their Language

No need to translate your pages: the AI replies in the language each visitor writes in.

Sources Provided

Every answer shows its source, with a link to the page it came from.

Stays Up to Date

Set and forget: on Core and above it retrains on your pages automatically (monthly, weekly or daily, by plan), so changes are picked up.

Try it on your Wix site, risk free

We stand behind the accuracy of our AI and the results it delivers. Two guarantees make the decision simple.

Hallucination Free Guarantee

Our AI answers from your own content. If it ever hallucinates, that month is free.

Money-Back Guarantee

Still not convinced after your free trial? Subscribe, and if it's not for you in your first paid month, we'll refund that month. No questions asked.

What Our Customers Say

Real feedback from real businesses using Resolve247.

“
★★★★★

“I have already completed several implementations of this tool for my clients, and I can confidently provide a very positive recommendation, both for the tool itself and for the partnership approach behind it. The solution significantly improves the efficiency of customer support teams.”

Pierre Pliszka

Pierre Pliszka

Founder & CEO, DP Media

“
★★★★★

“We've been incredibly impressed with Resolve247. The implementation was straightforward, and the support has been tremendous. The chatbot is already saving our team several hours each week, allowing us to focus on higher-value work.”

Tom

Tom

Senior Customer Success Specialist

“
★★★★★

“It took me 15 minutes to set up, there's a native Notion integration, and the UX is great. I reached out to Sam Cox, the founder, who replied immediately and built the Slack integration I needed within days. I highly recommend the product.”

Charlotte Scalia

Charlotte Scalia

Head of Sales, Virgil

“
★★★★★

“I used to spend 1-2 hours every day just managing support tickets, but ResponseAssistant has cut that time by about 30%. This is a huge win for me. The replies written by the AI definitely use my tone of voice. Top tool for founders!”

Harvey Carpenter

Harvey Carpenter

Founder, Growform

“
★★★★★

“Resolve247 has reduced how long I spend on support by 50%!! The ResponseAssistant integration works exactly as you'd want - drafting replies, but letting you edit them before they're sent. The AI-generated draft replies are also incredibly accurate.”

Andy Cloke

Andy Cloke

Founder, Data Fetcher

“
★★★★★

“This is the BEST new subscription tool we've signed up. It's chatbot trained on our helpdesk articles and has reduced our support workload by 50%. It's correct, doesn't hallucinate and even does sales for us!”

Elston Baretto

Elston Baretto

Founder, Tiiny Host

“
★★★★★

“This is a game changer! The fact that we can now talk to the AI and re-draft the responses in seconds is a game changer. The responses are getting better and better out of the gate. We are very happy!”

Sergio Voitenko

Sergio Voitenko

CEO, Reach

“
★★★★★

“Great product - simple to implement and use. Exceptional customer support. Thank you!”

Chris Ziomek

Chris Ziomek

CEO, Breezy Med

“
★★★★★

“Easy implementation and impactful for the business to have a better knowledge base!”

PKA

PKA

Founder, Brewery Software company

Better support today

Add AI answers to your Wix site today

Turn your pages and help docs into instant, 24/7 answers for your visitors.

Start Your Free Trial Book a demo

30-day free trial, no card needed

Money back guarantee
Live in minutes

Learn More About AI Chatbots on Wix

Guides to choosing and setting up an AI chatbot, and getting the most from it.

Best Wix Chatbot

Wix Smart Chat and 7 AI chatbots compared on price, setup, and handover, with the Wix plan each one needs.

Read more →

How to Add Resolve247 to Your Website

Where to paste the snippet on Wix and other website builders.

Read more →

How to Add an AI Chatbot to Your Website

Eight ways to add an AI chatbot to any website compared, from built-in AI and plugins to standalone tools and custom code.

Read more →

How to Choose an AI Customer Support Chatbot

The nine things that matter most when you choose one, from accuracy to the pricing model that bites at scale.

Read more →

How to Embed ChatGPT in Your Website

How to put ChatGPT on your site, and how to control what it says.

Read more →

AI Chatbot for Ecommerce

Running a Wix store? See how an AI chatbot answers shipping, returns and sizing questions around the clock.

Read more →

AI Chatbot for Small Business

How small teams give customers instant answers around the clock.

Read more →

Wix AI Chatbot: Frequently Asked Questions

Got a question? Ask our chatbot, or find your answer here.

What do I need to add the chatbot to my Wix site?

Just one snippet. Copy it from your Resolve247 dashboard (Settings > AIChatbot Options > Embedding Your Resolve247 Chatbot). Then, in your Wix dashboard, go to Settings > Custom Code (in the Development & integrations section) and click Add Custom Code. Paste the snippet, give it a name, choose All pages, place the code at the end of the body, then click Apply. There's no Wix app to install and nothing to keep updated. Our install guide covers Wix and other builders.

Which Wix plans does it work on?

Any Wix Premium plan, from Light upwards, or a Wix Studio plan. Wix runs custom code only on a published site with a connected domain, and connecting a domain needs one of those plans.

Does it work on Wix Studio?

Yes. Wix's Custom Code setting works in every Wix editor, including the Wix Editor, Wix Studio and Wix Harmony. You add the snippet in the same place in your site's dashboard: Settings > Custom Code.

Why doesn't the chatbot show in the Wix editor or preview?

Wix runs custom code only on your published site, so the chatbot won't appear in the editor or in preview. Open your live site to see it, on your computer and on your phone. If it still doesn't show, check that your site is published and has a connected domain, which Wix needs before custom code runs. Still stuck? Ask our chatbot or email [email protected].

Can I use it with Wix Smart Chat?

Yes. Resolve247 doesn't need any Wix app, so you can use it instead of Smart Chat (previously Wix AI Site Chat) or next to it. If you run both, put our chat button on the other side of the page so the two don't overlap. One way to split them: use Smart Chat for chats you answer yourself in Wix Inbox. Let Resolve247 answer from your pages and help docs and hand over to your email, Slack or Help Scout.

How does the chatbot affect my Wix site's speed, including on mobile?

It's light: about 73 KB, and it loads after your page content. In our tests on a standard web page, the main content appeared just as fast with it. On slower phones it added a little background work, under half a second. Once it's live on your Wix site, check a few pages on your phone.

What does the chatbot learn from?

Your Wix pages: point it at your site or your sitemap. It also learns from help docs that live elsewhere, such as a help centre, PDFs, Word files or Notion, and from questions and answers you type in. Every answer shows its source. On Core and above it retrains on your pages automatically, so changes are picked up; on Starter that's an add-on.

Can I show the chat inside a page, such as my help or contact page?

Yes. As well as the floating chat button, you can add an Embedded Chat Window that sits open inside a page. Copy its code from your Resolve247 dashboard. In the Wix Editor, add an Embed HTML element (Add Elements > Embed Code > Embed HTML) and paste the code there. In Wix Studio, the element is called Embed Code. Wix shows it in a box of its own, so set the height in the chat code to match the element's height. Use Custom Code for the floating button on every page.

Where do I reply when a visitor wants a person?

Wherever your team already works. Contact a Human sends the visitor's message, with the chat so far, to your email, Slack or a Help Scout mailbox. If your site uses HubSpot or Crisp chat, the AI answers inside that chat and your team takes over there. It doesn't run inside Wix Chat or the Wix Inbox, so teams that want to answer every chat themselves in the Wix app are better matched to Wix Smart Chat.

How much does a Wix AI chatbot cost?

Resolve247 starts at $35 a month, or $29 a month billed yearly, for 2,000 AI messages (each AI reply is one message). The AI is included, so there's no OpenAI key and no separate AI bill. If you go over, it keeps answering and nothing is charged automatically. Larger plans are on our pricing page. You'll also need a Wix Premium or Studio plan, which custom code requires.

Can I try it free on my Wix site?

Yes. Every plan starts with a 30-day free trial, no card needed. Train it on your Wix site and try it on your Resolve247 demo page, then paste the snippet into Custom Code to put it live.

How does it handle privacy and GDPR?

Resolve247 is a UK company registered with the ICO. We process your visitors' chat messages on your behalf under a data processing agreement, and our privacy policy lists the providers we use, including OpenAI for the AI. The widget keeps its state in the browser's local storage rather than setting cookies.

Got more questions?

Just ask our chatbot, book a call with us or email us at [email protected]. We'd love to hear from you!