AI Chatbot for Ecommerce

82% Fewer Support Tickets

Add an AI chatbot to your online store and answer returns, shipping and product questions instantly, 24/7, trained on your store, help docs and policies.

WORKS ON WOOCOMMERCE, BIGCOMMERCE,
SQUARESPACE & ANY CUSTOM STORE

Get Your Chatbot in 3 steps

30 day free trial, no cc required!

★★★★★

Trusted by fast-growing teams

Anti-Hallucination Guarantee

Super Simple Onboarding

Works on Any Store

Answers Returns, Shipping & Sizing

AI chatbot answering an ecommerce returns question

Provide 24/7 high quality answers to your customers.

Instant Answers

Shoppers get instant, accurate answers to order, returns and shipping questions 24/7. Save yourself from answering the same questions over and over.

Keep your Ticketing System

No switching hassle. Add the AI to any store with a simple snippet, or plug it into your existing helpdesk. Your inbox and workflows stay exactly as they are.

Never Repeat Yourself Again

The AI handles repetitive order, returns and shipping questions automatically. You focus on the unique, high-value conversations.

Built for Online Stores

Resolve247 plugs into your store and handles the questions that flood ecommerce support. Here's what that looks like in practice.

Illustration of the AI training itself on a store's website content, products and policies

Trained on Your Store

Point it at your store, help docs and returns/shipping policies and it learns your products and rules, answering accurately from day one.

Update your content and the AI stays current. No manual scripting, no flow builder.

Diagram showing incoming messages grouped into categories, subjects, and knowledge gaps

See What Your Customers Are Really Asking

Resolve247 analyses every conversation to group them into categories and subjects, and finds knowledge gaps. Spot your most frequent topics and identify new questions your customers are asking.

Use these insights to improve your docs, train your team, and reduce ticket volume over time.

Screenshot of the custom instructions interface for configuring AI behaviour

Tell the AI How It Can Help

Your business has unique situations. Push a promotion, funnel queries to sales, recommend a call booking. Just type instructions in plain English.

No code. No flow builder. Just tell the AI what you need and it adapts.

Why ecommerce teams choose us

Why choose Resolve247?

Built to handle the questions that flood ecommerce support: accurately, on any store, without inventing answers. Here's what sets it apart.

Cut support tickets by 82%

The AI handles repetitive returns, shipping, sizing and product questions automatically, so your team handles the rest.

See how it works →

Works on any store

Add it to WooCommerce, BigCommerce, Squarespace or a custom storefront with one snippet, and it plugs into your existing helpdesk. No platform lock-in.

See how it works →

Answers it can't get wrong

Our anti-hallucination guarantee means it only answers from your store content and policies, handing over to a human rather than inventing an answer.

See how it works →

Simple, Predictable Pricing

2 months free with annual plans!

Starter

$ 35 /mo

2,000 AI msgs/mo
1 Chatbot
1 Seat

Get Started

30 day free trial, no cc required!

Core

$ 55 /mo

4,000 AI msgs/mo
2 Chatbots
2 Seats
Monthly Auto-Retrain

Get Started

30 day free trial, no cc required!

Popular

Pro

$ 125 /mo

10,000 AI msgs/mo
3 Chatbots
5 Seats
Weekly Auto-Retrain

Get Started

30 day free trial, no cc required!

Scale

$ 235 /mo

20,000 AI msgs/mo
5 Chatbots
10 Seats
Daily Auto-Retrain

Get Started

30 day free trial, no cc required!

See full pricing details →

Maximise your docs

Everything you need from an ecommerce AI chatbot

Zero Switching-Cost

The AI works on your store or inside your existing helpdesk. Conversations that need a human are routed to your team. No new tools to learn.

Fully Customisable

Customise appearance to match your brand. Blend seamlessly into your website's colour scheme.

Train on Multiple Sources

Point the AI at your website, help docs, Google Drive, or Notion, and it trains itself. Update your docs and the AI stays current.

Auto Translation

No need to translate your docs, the AI will respond in the language it is spoken to.

Sources Provided

Links to the relevant part of your source material are provided with every answer.

Auto Knowledge Top Up

Your AI can be set-and-forget by using Auto-retraining; your AI will relearn when you change your content.

What Our Customers Say

Real feedback from real businesses using Resolve247.

“

★★★★★

“I have already completed several implementations of this tool for my clients, and I can confidently provide a very positive recommendation — both for the tool itself and for the partnership approach behind it. The solution significantly improves the efficiency of customer support teams.”

“

★★★★★

“We've been incredibly impressed with Resolve247. The implementation was straightforward, and the support has been tremendous. The chatbot is already saving our team several hours each week, allowing us to focus on higher-value work.”

“

★★★★★

“It took me 15 minutes to set up, there's a native Notion integration, and the UX is great. I reached out to Sam Cox, the founder, who replied immediately and built the Slack integration I needed within days. I highly recommend the product.”

“

★★★★★

“I used to spend 1-2 hours every day just managing support tickets, but ResponseAssistant has cut that time by about 30%. This is a huge win for me. The replies written by the AI definitely use my tone of voice. Top tool for founders!”

“

★★★★★

“Resolve247 has reduced how long I spend on support by 50%!! The ResponseAssistant integration works exactly as you'd want — drafting replies, but letting you edit them before they're sent. The AI-generated draft replies are also incredibly accurate.”

“

★★★★★

“This is the BEST new subscription tool we've signed up. It's chatbot trained on our helpdesk articles and has reduced our support workload by 50%. It's correct, doesn't hallucinate and even does sales for us!”

“

★★★★★

“This is a game changer! The fact that we can now talk to the AI and re-draft the responses in seconds is a game changer. The responses are getting better and better out of the gate. We are very happy!”

“

★★★★★

“Great product — simple to implement and use. Exceptional customer support. Thank you!”

“

★★★★★

“Easy implementation and impactful for the business to have a better knowledge base!”

Ecommerce AI Chatbot: Frequently Asked Questions

Got a question? Ask our chatbot below, or find your answer here.

Does Resolve247 work with Shopify, WooCommerce and other ecommerce platforms?

Yes. Resolve247 works on any online store. You add the AI chatbot with a simple embed snippet, so it runs on WooCommerce, BigCommerce, Squarespace, Wix and custom-built stores alike. No platform-specific app required. It can also work inside your existing helpdesk.

Can the AI chatbot answer returns, shipping and product questions?

Yes. The chatbot is trained on your store content, help docs and policies, so it instantly answers the questions that flood ecommerce support: returns and refunds, shipping times, sizing and product questions, and your store policies, 24/7, in the customer's language.

How much does an AI chatbot for ecommerce cost?

Resolve247 starts at $35/month for 2,000 AI messages, as little as $0.02 per message. Every plan includes a 30-day free trial with no credit card required.

How long does it take to set up?

Minutes. Sign up and enter your store URL, we automatically train the AI on your site and help docs, then you embed it with a snippet. No developer required.

Will the AI make up answers about orders or returns?

No. Our anti-hallucination guarantee means the AI only answers from your approved content. If it doesn't know, it says so and offers a handover to a human rather than guessing at your returns or shipping policy.

What happens when a customer needs a human?

The AI hands over seamlessly. Customers can ask for a human at any time, and complex cases are passed to your team with full conversation context, so nothing falls through the cracks.

Got more questions?

See our full FAQ page here, or ask the chatbot below.

We'd love to hear from you. Contact us at [email protected]

AI Chatbot for Ecommerce

Want to provide instant customer support, but not enough time?

Provide 24/7 high quality answers to your customers.

Built for Online Stores

Trained on Your Store

See What Your Customers Are Really Asking

Tell the AI How It Can Help

Why choose Resolve247?

Cut support tickets by 82%

Works on any store

Answers it can't get wrong

Simple, Predictable Pricing

Monthly

Annual

2 months free with annual plans!

Starter

Core

Pro

Scale

Enterprise

Happier Customers & fewer tickets, in just 3 steps.

Quick Start

Copy/Paste

All Done!

Everything you need from an ecommerce AI chatbot

No Risk To You

Hallucination Free Guarantee

Money-Back Guarantee

What Our Customers Say

Reduce support workload in just 3 steps!

Ecommerce AI Chatbot: Frequently Asked Questions

Does Resolve247 work with Shopify, WooCommerce and other ecommerce platforms?

Can the AI chatbot answer returns, shipping and product questions?

How much does an AI chatbot for ecommerce cost?

How long does it take to set up?

Will the AI make up answers about orders or returns?

What happens when a customer needs a human?

Got more questions?