AI Chatbot for SaaS

82% Fewer Support Tickets

Add an AI chatbot to your SaaS product and answer your users' setup, how-to and product questions instantly, 24/7, trained on your docs, help centre and knowledge base.

WORKS ON ANY SITE OR INSIDE YOUR
EXISTING LIVE CHAT WIDGET

Get Your Chatbot in 3 steps

30 day free trial, no cc required!

Elston Baretto, Founder of Tiiny Host Harvey Carpenter, Founder of Growform Charlotte Scalia, Head of Sales at Virgil Andy Cloke, Founder of Data Fetcher Tom, Senior Customer Success Specialist Pierre Pliszka, Founder of DP Media
★★★★★

Anti-Hallucination Guarantee

Trained on Your Docs & Help Centre

Works on Any Site

Deflects Repetitive Tickets

AI chatbot answering a SaaS user's how-to question

Trusted by teams at

Growform Tiiny Host Virgil Data Fetcher
DP Media Reach Breezy Med

We integrate with other platforms too. See all our integrations, or use us standalone!

Buried in repetitive support tickets as you scale?

Answering the same setup and how-to questions over and over?

Support volume climbing every time you add users?

Users stuck waiting for answers outside your hours?

AI providing 24/7 customer support

Give your users 24/7 answers from your own docs.

Instant Answers

Users get instant, accurate answers to setup, how-to and product questions 24/7, straight from your docs and help centre. Stop answering the same tickets over and over.

No New Tools to Learn

No switching hassle. Add the AI to your site with a single snippet, or drop it into the live chat widget you already use. Your stack and workflows stay exactly as they are.

Free Your Team for the Hard Stuff

The AI handles the repetitive how-to and setup tickets automatically. Your support team and engineers are free for the complex bugs and conversations that actually need them.

Built for SaaS

Resolve247 sits on your site and handles the repetitive product questions that fill your support queue. Here's what that looks like in practice.

Illustration of the AI training itself on a SaaS product's docs, help centre and knowledge base

Trained on Your Docs

Point it at your docs, help centre and knowledge base and it learns your product, answering accurately from day one.

Update your content and the AI stays current. No manual scripting, no flow builder.

Diagram showing incoming messages grouped into categories, subjects, and knowledge gaps

See What Your Customers Are Really Asking

Resolve247 analyses every conversation to group them into categories and subjects, and finds knowledge gaps. Spot your most frequent topics and identify new questions your customers are asking.

Use these insights to improve your docs, train your team, and reduce ticket volume over time.

Screenshot of the custom instructions interface for configuring AI behaviour

Tell the AI How It Can Help

Your product has its own quirks. Point users to a specific doc, push a new feature or release note, capture a bug report or a sales lead. Just type instructions in plain English.

No code. No flow builder. Just tell the AI what you need and it adapts.

Why SaaS teams choose us

Why choose Resolve247?

Built to deflect the repetitive questions that fill your support queue: accurately, on any site, without inventing answers. Here's what sets it apart.

Cut support tickets by 82%

The AI answers repetitive setup, how-to and product questions automatically, so your team handles the bugs and edge cases that need a person.

See how it works →

Works on any site

Add it to your marketing site, docs or app with one snippet, and drop it into the live chat widget you already use. No platform lock-in.

See how it works →

Answers it can't get wrong

Our anti-hallucination guarantee means it only answers from your docs and content, handing over to your team rather than inventing an answer.

See how it works →

Simple, Predictable Pricing

Monthly
Annual
2 months free with annual plans!
Starter

$ 35 /mo

  • 2,000 AI msgs/mo
  • 1 Chatbot
  • 1 Seat
  •  
Get Started

30 day free trial, no cc required!

Core

$ 55 /mo

  • 4,000 AI msgs/mo
  • 2 Chatbots
  • 2 Seats
  • Monthly Auto-Retrain
Get Started

30 day free trial, no cc required!

Popular
Pro

$ 125 /mo

  • 10,000 AI msgs/mo
  • 3 Chatbots
  • 5 Seats
  • Weekly Auto-Retrain
Get Started

30 day free trial, no cc required!

Scale

$ 235 /mo

  • 20,000 AI msgs/mo
  • 5 Chatbots
  • 10 Seats
  • Daily Auto-Retrain
Get Started

30 day free trial, no cc required!

Enterprise

From $ 499 /mo

  • from 40,000 AI msgs/mo
  • > 10 Chatbots
  • > 20 Seats
  • Custom volume pricing
  • Dedicated success manager
  • Whitelabel solution
  • Custom integrations & development
  • Priority Support
Contact Us

30 day free trial, no cc required!


Quick Setup

Happier users & fewer tickets, in just 3 steps.

  1. Quick Start

    In just a few clicks, your chatbot starts training on your docs, help centre and knowledge base.

  2. Copy/Paste

    Add one line of code to your site or app: WordPress, Webflow, a custom front end, anywhere. We're happy to help during onboarding!

  3. All Done!

    Your chatbot is ready, deflecting your users' setup, how-to and product questions 24/7!


Maximise your docs

Everything you need from a SaaS AI chatbot

Zero Switching-Cost

The AI works on your site or inside the live chat widget you already use. Questions that need a person go straight to your team. No new tools to learn.

Fully Customisable

Customise appearance to match your brand. Blend seamlessly into your website's colour scheme.

Train on Multiple Sources

Point the AI at your website, help docs, Google Drive, or Notion, and it trains itself. Update your docs and the AI stays current.

Auto Translation

No need to translate your docs, the AI will respond in the language it is spoken to.

Sources Provided

Links to the relevant part of your source material are provided with every answer.

Auto Knowledge Top Up

Your AI can be set-and-forget by using Auto-retraining; your AI will relearn when you change your content.

No Risk To You

We stand behind the accuracy of our AI and the results it delivers. Two guarantees to make your decision simple.

Hallucination free AI guarantee

Hallucination Free Guarantee

Our AI only answers from your knowledge base. If it ever makes something up, that month's chatbot is free.

Money-back guarantee for Resolve247

Money-Back Guarantee

Still not convinced after your free trial? Subscribe and if it's not for you within your first month, we'll refund it. No questions asked.

What Our Customers Say

Real feedback from real businesses using Resolve247.

★★★★★

“I have already completed several implementations of this tool for my clients, and I can confidently provide a very positive recommendation — both for the tool itself and for the partnership approach behind it. The solution significantly improves the efficiency of customer support teams.”

★★★★★

“We've been incredibly impressed with Resolve247. The implementation was straightforward, and the support has been tremendous. The chatbot is already saving our team several hours each week, allowing us to focus on higher-value work.”

★★★★★

“It took me 15 minutes to set up, there's a native Notion integration, and the UX is great. I reached out to Sam Cox, the founder, who replied immediately and built the Slack integration I needed within days. I highly recommend the product.”

★★★★★

“I used to spend 1-2 hours every day just managing support tickets, but ResponseAssistant has cut that time by about 30%. This is a huge win for me. The replies written by the AI definitely use my tone of voice. Top tool for founders!”

★★★★★

“Resolve247 has reduced how long I spend on support by 50%!! The ResponseAssistant integration works exactly as you'd want — drafting replies, but letting you edit them before they're sent. The AI-generated draft replies are also incredibly accurate.”

★★★★★

“This is the BEST new subscription tool we've signed up. It's chatbot trained on our helpdesk articles and has reduced our support workload by 50%. It's correct, doesn't hallucinate and even does sales for us!”

★★★★★

“This is a game changer! The fact that we can now talk to the AI and re-draft the responses in seconds is a game changer. The responses are getting better and better out of the gate. We are very happy!”

★★★★★

“Great product — simple to implement and use. Exceptional customer support. Thank you!”

★★★★★

“Easy implementation and impactful for the business to have a better knowledge base!”

Better support today

Deflect repetitive tickets in just 3 steps!

Get started today. Give every user instant, 24/7 answers from your own docs and help centre.

Start Your Free Trial

30 day free trial, no cc required!

Money back guarantee
No manual setup required

SaaS AI Chatbot: Frequently Asked Questions

Got a question? Ask our chatbot below, or find your answer here.

Does it work with my SaaS stack and existing live chat widget?

Yes. Resolve247 works on any website with a single embed snippet, so it runs on your marketing site, your docs, your help centre and inside your app. It can also work inside the live chat widget you already use, such as HubSpot, Help Scout, Crisp or Front. No platform-specific app required.

What kinds of support questions can it answer?

It answers the repetitive questions that fill your support queue: how to set something up, where to find a feature, plan and billing questions, integration and troubleshooting steps, and your policies. It is trained on your docs, help centre and knowledge base, so it answers accurately, 24/7, in the user's own language.

How much does an AI chatbot for SaaS cost?

Resolve247 starts at $35/month for 2,000 AI messages, as little as $0.02 per message. Every plan includes a 30-day free trial with no credit card required.

How long does it take to set up?

Minutes. Sign up and point it at your docs, help centre and website, we automatically train the AI on them, then you embed it with a snippet. No developer time and no flow-building required.

Will the AI make up answers about my product?

No. Our anti-hallucination guarantee means the AI only answers from your approved content. If it does not know something, it says so and offers a handover to your team, rather than inventing a feature, a setting or a price.

What happens when a user needs a human?

The AI hands over smoothly. Users can ask for a person at any time, and anything complex, like a bug or an account-specific issue, is passed to your team with the full conversation, so nothing falls through the cracks.

Got more questions?

See our full FAQ page here, or ask the chatbot below.

We'd love to hear from you. Contact us at [email protected]