ResponseAssistant (from Resolve247.ai)

Get help replying to your customers

Directly in your existing inbox

Get a head start on every conversation - automatically draft replies directly within your existing inbox.

Sign up now

Free 30 day trial - you have nothing to lose!

Just one step to get going

Use previous messages for repeat questions

Use your knowledge base for new questions

Writes in your tone/style

...
No more stress - lots more happy customers

Be glad to open your inbox and be greeted by pre-drafted responses, giving you a head start on your customer support queue.

...

Improve resolution times by 70%

Beat the backlog - have us do the grunt work for you.

You'll have more time to take care of customers that need unique help.

ResponseAssistant makes your life easier, and your customers happier.

...

Never again will you answer the same question twice!

Repeat questions, one click!

The AI will tweak the your previous responses to suit the conversation, so you just need to click Send!

No switching hassle

Keep your Ticketing System - the only change you'll notice is hours of time you'll save while drafts keep appearing for you!

Human-In-The-Loop

You can have the confidence your customers are being treated well, by quickly skimming the draft before sending.

Quick Setup

70% reduced workload in just 1 step.

  1. Connect to your existing inbox

    In a few clicks, easily connect ResponseAssistant to your existing inbox.

  2. We Train the AI for you

    The AI will learn from your previous responses and your knowledge base, to accurately respond just like you.

  3. The AI gets to work!

    In the background the AI will draft a response to every new incoming message.

Quicker responses arrow Happier Customers!

Reduced workload arrow Happier Team!

You work hard to keep customers happy - let ResponseAssistant help you make the most of your effort by giving you a headstart on support responses.

Better support today

Accelerate your customer support now!

No hassle to get started, no change to your workflow!

Monthly
Annual
2 months free with annual plans!
Starter

$ 29 /mo

  • 100 AI drafts/mo
  • Historical replies
  • Any URL as knowledge
  • 1 Team Member
  • 1 Mailbox
Get Started

30 day free trial, no cc required!

Growth

$ 75 /mo

  • 300 AI drafts/mo
  • Historical replies
  • Any URL as knowledge
  • 2 Team Members
  • 2 Mailboxes
Get Started

30 day free trial, no cc required!

Scale

$ 299 /mo

  • 2,000 AI drafts/mo
  • Historical replies
  • Any URL as knowledge
  • 5 Team Members
  • 5 Mailboxes
Get Started

30 day free trial, no cc required!

Enterprise

Custom

  • Unlimited AI drafts/mo
  • Historical replies
  • Customised sources
  • Large Teams
  • Many Mailboxes
  • Customised workflow
  • Custom integrations & development
Get Started

30 day free trial, no cc required!

FAQ (but why not ask our chatbot!)

Why read any further? Just ask our chatbot!

Why scroll through questions!? Ask the chatbot!

We use our own product and we love it! If our knowledgebase doesn't have the answer to your question, use the "Contact a Human" button in our chat widget, or you can reach us at hello@resolve247.ai

So isn't this just ChatGPT?

It's much more than that! We use OpenAI's API and then add layers on top of that - this is so much more than your standard ChatGPT! Behind the scenes there are more than 20 possible steps in producing a draft response to ensure the result is useful and saves you time. There's a whole process that occurs even before starting to draft the response!

What if a customer asks a question that hasnt been asked before, and isnt in our knowledgebase?

If the AI does not have access to relevant information to draft a response, instead of wasting your time with a nonsense draft, it will simply start the draft and finish the draft in your normal format, so at very least you've got a bit less typing to do.

I dont want bland AI responses...

Same here, that's great - the AI will initially try to use your previous responses as closely as possible if it answers the question, amending as appropriate to suit the question. If there isnt a previous response that answers the question, the AI will use your knowledge base to draft a new response and write it in the tone/style of your previous responses.

Can I have help setting this up?

Yes! We are very happy to help get this sorted for you. Just get in contact via the "Contact a Human" button in our chat widget or email us at hello@resolve247.ai and we'll be happy to help over a screen-share, by email or however you prefer!

How can I start using ResponseAssistant?

It's super easy to get going. We just need you to connect your existing inbox (with just a few clicks), then we can start training the AI. It's quite involved to be able to produce such high quality drafts, so might take a few hours to completely train the AI. But there's nothing you need to do except connect your inbox!

Whats the difference between your Chatbot and ResponseAssistant?

We provide AI solutions for every step in the customer support process.

  • The Chatbot is customer-facing, on your website - providing instant answers to your customers using a chat interface.
  • The ResponseAssistant is behind the scenes; pre-drafting responses to all messages that arrive within your existing inbox.

What if I need an integration that you don't currently support?

We want to hear from you! We are constantly building more integrations, get in contact with us at hello@resolve247.ai and let us know what integration you would like.

Got more questions?

See our full FAQ page here, or ask the chatbot!

We'd love to hear from you, contact us at hello@resolve247.ai