AI Chatbot for Hotels

24/7 Answers for Your Guests

Add an AI chatbot to your hotel website and answer guests' check-in, parking, breakfast and amenity questions instantly, 24/7 and in their own language. Trained on your own website, FAQs and policies.

WORKS ON ANY HOTEL WEBSITE,
NO DEVELOPER NEEDED

Get Your Chatbot in 3 steps

30 day free trial, no cc required!

★★★★★

Trusted by fast-growing teams

Anti-Hallucination Guarantee

Super Simple Onboarding

Works on Any Hotel Website

Replies in Any Language

AI chatbot answering a hotel guest's question

Give every guest 24/7 answers, in their own language.

Instant Answers

Guests get instant, accurate answers to check-in, parking, breakfast and amenity questions 24/7. Save your front desk from answering the same things over and over.

No New Systems to Learn

No switching hassle. Add the AI to your hotel website with a single snippet, or drop it into the live chat widget you already use. Nothing to migrate, nothing technical for your team.

Never Repeat Yourself Again

The AI handles the repetitive guest questions automatically. Your team is free for the guests in front of them and the requests that need a human touch.

Built for Hotels

Resolve247 sits on your hotel website and handles the questions guests ask around the clock. Here's what that looks like in practice.

Illustration of the AI training itself on a hotel's website content, FAQs and guest policies

Trained on Your Hotel

Point it at your website, FAQs and guest policies and it learns your hotel, answering accurately from day one.

Update your content and the AI stays current. No manual scripting, no flow builder.

Diagram showing incoming messages grouped into categories, subjects, and knowledge gaps

See What Your Customers Are Really Asking

Resolve247 analyses every conversation to group them into categories and subjects, and finds knowledge gaps. Spot your most frequent topics and identify new questions your customers are asking.

Use these insights to improve your docs, train your team, and reduce ticket volume over time.

Screenshot of the custom instructions interface for configuring AI behaviour

Tell the AI How It Can Help

Your hotel has unique needs. Highlight a seasonal offer, point guests to your booking page, capture a direct enquiry. Just type instructions in plain English.

No code. No flow builder. Just tell the AI what you need and it adapts.

Why hotels choose us

Why choose Resolve247?

Built to handle the questions guests ask around the clock: accurately, in any language, without inventing answers. Here's what sets it apart.

Cut front-desk questions by 82%

The AI answers repetitive check-in, parking, WiFi and amenity questions automatically, so your front desk handles the guests who need them.

See how it works →

Answer guests in any language

Guests message in their own language and the AI replies in it automatically, so international visitors feel at home from the very first message.

See how it works →

Answers it can't get wrong

Our anti-hallucination guarantee means it only answers from your hotel's content and policies, handing over to reception rather than inventing an answer.

See how it works →

Simple, Predictable Pricing

2 months free with annual plans!

Starter

$ 35 /mo

2,000 AI msgs/mo
1 Chatbot
1 Seat

Get Started

30 day free trial, no cc required!

Core

$ 55 /mo

4,000 AI msgs/mo
2 Chatbots
2 Seats
Monthly Auto-Retrain

Get Started

30 day free trial, no cc required!

Popular

Pro

$ 125 /mo

10,000 AI msgs/mo
3 Chatbots
5 Seats
Weekly Auto-Retrain

Get Started

30 day free trial, no cc required!

Scale

$ 235 /mo

20,000 AI msgs/mo
5 Chatbots
10 Seats
Daily Auto-Retrain

Get Started

30 day free trial, no cc required!

See full pricing details →

Maximise your docs

Everything you need from a hotel AI chatbot

Zero Switching-Cost

The AI works on your hotel website or inside the live chat widget you already use. Questions that need a person go straight to reception. No new tools to learn.

Fully Customisable

Customise appearance to match your brand. Blend seamlessly into your website's colour scheme.

Train on Multiple Sources

Point the AI at your website, help docs, Google Drive, or Notion, and it trains itself. Update your docs and the AI stays current.

Auto Translation

No need to translate your docs, the AI will respond in the language it is spoken to.

Sources Provided

Links to the relevant part of your source material are provided with every answer.

Auto Knowledge Top Up

Your AI can be set-and-forget by using Auto-retraining; your AI will relearn when you change your content.

What Our Customers Say

Real feedback from real businesses using Resolve247.

“

★★★★★

“I have already completed several implementations of this tool for my clients, and I can confidently provide a very positive recommendation — both for the tool itself and for the partnership approach behind it. The solution significantly improves the efficiency of customer support teams.”

“

★★★★★

“We've been incredibly impressed with Resolve247. The implementation was straightforward, and the support has been tremendous. The chatbot is already saving our team several hours each week, allowing us to focus on higher-value work.”

“

★★★★★

“It took me 15 minutes to set up, there's a native Notion integration, and the UX is great. I reached out to Sam Cox, the founder, who replied immediately and built the Slack integration I needed within days. I highly recommend the product.”

“

★★★★★

“I used to spend 1-2 hours every day just managing support tickets, but ResponseAssistant has cut that time by about 30%. This is a huge win for me. The replies written by the AI definitely use my tone of voice. Top tool for founders!”

“

★★★★★

“Resolve247 has reduced how long I spend on support by 50%!! The ResponseAssistant integration works exactly as you'd want — drafting replies, but letting you edit them before they're sent. The AI-generated draft replies are also incredibly accurate.”

“

★★★★★

“This is the BEST new subscription tool we've signed up. It's chatbot trained on our helpdesk articles and has reduced our support workload by 50%. It's correct, doesn't hallucinate and even does sales for us!”

“

★★★★★

“This is a game changer! The fact that we can now talk to the AI and re-draft the responses in seconds is a game changer. The responses are getting better and better out of the gate. We are very happy!”

“

★★★★★

“Great product — simple to implement and use. Exceptional customer support. Thank you!”

“

★★★★★

“Easy implementation and impactful for the business to have a better knowledge base!”

Hotel AI Chatbot: Frequently Asked Questions

Got a question? Ask our chatbot below, or find your answer here.

What kinds of guest questions can the AI chatbot answer?

It answers the questions guests ask most: check-in and check-out times, parking, WiFi, breakfast and amenities, pet and cancellation policies, directions and more. It is trained on your website, FAQs and guest information, so it answers accurately, 24/7, in the guest's own language.

Can it answer in my guests' own languages?

Yes. Guests message in whatever language they are comfortable with and the AI replies in the same language automatically, so international guests get instant help and no one on your team has to translate.

Can it help guests book a room?

Yes. The AI answers questions about your room types, rates and policies from the information you publish, and points guests straight to your booking page to reserve. For anything specific, it captures the guest's details and hands them to your team, so an enquiry turns into a direct booking instead of drifting to an OTA.

Do I need to connect it to my booking system or PMS?

No. Resolve247 adds to your hotel website with a single snippet and works on any setup, WordPress, Wix, Squarespace or custom. There is no booking engine or PMS integration to configure, so you can be live in minutes without involving your provider.

Will the AI make up answers about my hotel?

No. Our anti-hallucination guarantee means the AI only answers from your approved content. If it does not know something, it says so and offers to pass the guest to your team, rather than guessing at a policy or a price.

What happens when a guest needs a real person?

The AI hands over smoothly. Guests can ask for a member of staff at any time, and anything complex is passed to your team with the full conversation, so nothing gets lost between the chat and the front desk.

Got more questions?

See our full FAQ page here, or ask the chatbot below.

We'd love to hear from you. Contact us at [email protected]

AI Chatbot for Hotels

Want to give guests instant answers, day and night?

Give every guest 24/7 answers, in their own language.

Built for Hotels

Trained on Your Hotel

See What Your Customers Are Really Asking

Tell the AI How It Can Help

Why choose Resolve247?

Cut front-desk questions by 82%

Answer guests in any language

Answers it can't get wrong

Simple, Predictable Pricing

Monthly

Annual

2 months free with annual plans!

Starter

Core

Pro

Scale

Enterprise

Happier guests & a lighter front desk, in just 3 steps.

Quick Start

Copy/Paste

All Done!

Everything you need from a hotel AI chatbot

No Risk To You

Hallucination Free Guarantee

Money-Back Guarantee

What Our Customers Say

Give guests 24/7 answers in just 3 steps!

Hotel AI Chatbot: Frequently Asked Questions

What kinds of guest questions can the AI chatbot answer?

Can it answer in my guests' own languages?

Can it help guests book a room?

Do I need to connect it to my booking system or PMS?

Will the AI make up answers about my hotel?

What happens when a guest needs a real person?

Got more questions?