Conversational AI for Customer Service

82% Fewer Support Tickets

Conversational AI for your website to answer your customers' questions instantly, 24/7, always answering directly from your information.

Get Your Chatbot in 3 steps

30 day free trial, no cc required!

Elston Baretto, Founder of Tiiny Host Harvey Carpenter, Founder of Growform Charlotte Scalia, Head of Sales at Virgil Andy Cloke, Founder of Data Fetcher Tom, Senior Customer Success Specialist Pierre Pliszka, Founder of DP Media
★★★★★
Trusted by fast-growing teams

Anti-Hallucination Guarantee

Trained on Your Knowledge Base

Works on Any Website

Replies in Any Language

Trusted by teams at

Growform Tiiny Host Virgil Data Fetcher DP Media Reach Breezy Med

Want to add AI to your existing chat widget?
We also integrate into your existing chat widget for zero switching hassle and seamless human handover.
See Integrations

Want to provide instant customer support, but not enough time?

Drowning in the same repetitive customer questions?

Tired of being on-call for questions outside business hours?

Want to keep customers happy without growing your team?

AI providing 24/7 customer support

Provide 24/7 high quality answers to your customers.

Instant Answers

Your customers get instant, accurate answers to their questions 24/7, trained on your help centre and docs. Save yourself from answering the same questions over and over.

No New Tools to Learn

No switching hassle. Add it to any website with a simple snippet, or drop it inside your existing live chat widget. Your setup stays exactly as it is.

Never Repeat Yourself Again

The conversational AI handles the repetitive questions automatically. Your team focuses on the unique, high-value conversations.

The difference

Conversational AI, not a basic chatbot

A rule-based chatbot follows rigid menus and scripted flows. Conversational AI understands what your customer actually means and answers in natural language, drawn from your own content.

Resolve247

Conversational AI

  • Understands natural questions, asked any way
  • Answers from your content: docs, help centre, FAQs
  • Cites its source, with an anti-hallucination guarantee
  • Hands over to a human when it cannot help
Legacy bots

A basic, rule-based chatbot

  • Rigid menus and keyword triggers
  • Pre-scripted decision trees
  • No grounding, so it guesses or dead-ends
  • Loops or dead-ends when it is stuck

New to the term? Read the difference between a chatbot and conversational AI.

What you get

Built for Customer Service

Resolve247 plugs into your website and handles the questions that flood your support channels. Here's what that looks like in practice.

Illustration of the AI training itself on your help centre, docs and FAQs

Trained on Your Knowledge Base

Point it at your help centre, docs, FAQs and policies and it learns how you support customers, answering accurately from day one.

Update your content and the AI stays current. No manual scripting, no flow builder.

Diagram showing incoming messages grouped into categories, subjects, and knowledge gaps

See What Your Customers Are Really Asking

Resolve247 analyses every conversation to group them into categories and subjects, and finds knowledge gaps. Spot your most frequent topics and identify new questions your customers are asking.

Use these insights to improve your docs, train your team, and reduce ticket volume over time.

Screenshot of the custom instructions interface for configuring AI behaviour

Tell the AI How It Can Help

Your business has unique situations. Push a promotion, funnel queries to sales, recommend a call booking. Just type instructions in plain English.

No code. No flow builder. Just tell the AI what you need and it adapts.

Why support teams choose us

Why choose Resolve247?

Built to handle the questions that flood your support: accurately, on any website, without inventing answers. Here's what sets it apart.

Cut support tickets by 82%

The conversational AI handles your repetitive customer questions automatically, so your team handles the rest.

See how it works →

Works on any website

Add it to any website with one snippet, or drop it inside your existing live chat widget. No platform lock-in.

See how it works →

Answers it can't get wrong

Our anti-hallucination guarantee means it only answers from your own content, citing its source and handing over to a human rather than inventing an answer.

See how it works →

Simple, Predictable Pricing

Monthly
Annual
2 months free with annual plans!
Starter

$ 35 /mo

  • 2,000 AI msgs/mo
  • 1 Chatbot
  • 1 Seat
  •  
Get Started

30 day free trial, no cc required!

Core

$ 55 /mo

  • 4,000 AI msgs/mo
  • 2 Chatbots
  • 2 Seats
  • Monthly Auto-Retrain
Get Started

30 day free trial, no cc required!

Popular
Pro

$ 125 /mo

  • 10,000 AI msgs/mo
  • 3 Chatbots
  • 5 Seats
  • Weekly Auto-Retrain
Get Started

30 day free trial, no cc required!

Scale

$ 235 /mo

  • 20,000 AI msgs/mo
  • 5 Chatbots
  • 10 Seats
  • Daily Auto-Retrain
Get Started

30 day free trial, no cc required!

See full pricing details →

Enterprise

From $ 499 /mo

  • from 40,000 AI msgs/mo
  • > 10 Chatbots
  • > 20 Seats
  • Custom volume pricing
  • Dedicated success manager
  • Whitelabel solution
  • Custom integrations & development
  • Priority Support
Contact Us

30 day free trial, no cc required!

Quick Setup

Happier Customers & fewer tickets, in just 3 steps.

  1. Quick Start

    In just a few clicks, your chatbot starts training on your website, help centre and FAQs.

  2. Copy/Paste

    Add one line of code to your website: WordPress, Wix or custom. We're happy to help during onboarding!

  3. All Done!

    Your chatbot is ready, answering your customers' questions 24/7!

Maximise your docs

Everything you need from conversational AI for customer service

Zero Switching-Cost

The AI works on your website or inside your existing live chat widget. Conversations that need a human are routed to your team. No new tools to learn.

Fully Customisable

Customise appearance to match your brand. Blend seamlessly into your website's colour scheme.

Train on Multiple Sources

Point the AI at your website, help docs, Google Drive, or Notion, and it trains itself. Update your docs and the AI stays current.

Auto Translation

No need to translate your docs, the AI will respond in the language it is spoken to.

Sources Provided

Links to the relevant part of your source material are provided with every answer.

Auto Knowledge Top Up

Your AI can be set-and-forget by using Auto-retraining; your AI will relearn when you change your content.

No Risk To You

We stand behind the accuracy of our AI and the results it delivers. Two guarantees to make your decision simple.

Hallucination free AI guarantee

Hallucination Free Guarantee

Our AI only answers from your knowledge base. If it ever makes something up, that month's chatbot is free.

Money-back guarantee for Resolve247

Money-Back Guarantee

Still not convinced after your free trial? Subscribe and if it's not for you within your first month, we'll refund it. No questions asked.

What Our Customers Say

Real feedback from real businesses using Resolve247.

“
★★★★★

“I have already completed several implementations of this tool for my clients, and I can confidently provide a very positive recommendation — both for the tool itself and for the partnership approach behind it. The solution significantly improves the efficiency of customer support teams.”

Pierre Pliszka

Pierre Pliszka

Founder & CEO, DP Media

“
★★★★★

“We've been incredibly impressed with Resolve247. The implementation was straightforward, and the support has been tremendous. The chatbot is already saving our team several hours each week, allowing us to focus on higher-value work.”

Tom

Tom

Senior Customer Success Specialist

“
★★★★★

“It took me 15 minutes to set up, there's a native Notion integration, and the UX is great. I reached out to Sam Cox, the founder, who replied immediately and built the Slack integration I needed within days. I highly recommend the product.”

Charlotte Scalia

Charlotte Scalia

Head of Sales, Virgil

“
★★★★★

“I used to spend 1-2 hours every day just managing support tickets, but ResponseAssistant has cut that time by about 30%. This is a huge win for me. The replies written by the AI definitely use my tone of voice. Top tool for founders!”

Harvey Carpenter

Harvey Carpenter

Founder, Growform

“
★★★★★

“Resolve247 has reduced how long I spend on support by 50%!! The ResponseAssistant integration works exactly as you'd want — drafting replies, but letting you edit them before they're sent. The AI-generated draft replies are also incredibly accurate.”

Andy Cloke

Andy Cloke

Founder, Data Fetcher

“
★★★★★

“This is the BEST new subscription tool we've signed up. It's chatbot trained on our helpdesk articles and has reduced our support workload by 50%. It's correct, doesn't hallucinate and even does sales for us!”

Elston Baretto

Elston Baretto

Founder, Tiiny Host

“
★★★★★

“This is a game changer! The fact that we can now talk to the AI and re-draft the responses in seconds is a game changer. The responses are getting better and better out of the gate. We are very happy!”

Sergio Voitenko

Sergio Voitenko

CEO, Reach

“
★★★★★

“Great product — simple to implement and use. Exceptional customer support. Thank you!”

Chris Ziomek

Chris Ziomek

CEO, Breezy Med

“
★★★★★

“Easy implementation and impactful for the business to have a better knowledge base!”

PKA

PKA

Founder, Brewery Software company

Better support today

Reduce support workload in just 3 steps!

Get started today. Instantly provide 24/7 high quality support to your customers.

Start Your Free Trial

30 day free trial, no cc required!

Money back guarantee
No manual setup required

Conversational AI for Customer Service: Frequently Asked Questions

Got a question? Ask our chatbot below, or find your answer here.

What is conversational AI for customer service?

Conversational AI for customer service is software that understands your customers' questions in natural language and answers them instantly, in a real conversation, rather than following rigid menus. Resolve247 trains on your help centre, docs and FAQs, so it answers accurately in your own words and hands over to a human when needed.

What customer questions can it answer?

It answers anything covered by your content: how-to and setup questions, product and policy questions, account and billing FAQs, opening hours and more. It draws every answer from your help centre, docs and FAQs, so the more you document, the more it handles. For anything it cannot answer, it hands the customer to your team.

How much does conversational AI for customer service cost?

Plans start at $35 a month, with a 30-day free trial and no card required. You can add it to your website and start answering customer questions in minutes.

How long does it take to set up?

Minutes. Point it at your website or knowledge base, add one snippet to your site, and it starts answering. There is no coding and no flow builder to configure.

Will the AI make up answers?

No. Our anti-hallucination guarantee means it only answers from your own content and cites its source. If it does not know, it says so and hands the customer to a human rather than inventing an answer.

Does it work on my website and with my live chat widget?

Yes. It works on any website (WordPress, Wix or custom) with a single snippet, and it can run inside your existing live chat widget, including HubSpot, Help Scout, Crisp and Front.

Got more questions?

See our full FAQ page here, or ask the chatbot below.

We'd love to hear from you. Contact us at [email protected]