{"id":580,"date":"2025-07-10T19:39:32","date_gmt":"2025-07-10T19:39:32","guid":{"rendered":"https:\/\/resolve247.ai\/blog\/?p=580"},"modified":"2026-03-03T13:24:26","modified_gmt":"2026-03-03T13:24:26","slug":"how-to-add-ai-to-hubspot-chat-widget-on-any-plan","status":"publish","type":"post","link":"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/","title":{"rendered":"How to add AI to HubSpot chat widget, on any plan"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>Small B2B companies and Bootstrapped Founders alike often use HubSpot as a great CRM, for its helpful marketing tools and to manage customer support. While HubSpot does offer an <strong>AI chatbot <\/strong>feature (known as <em>Breeze Customer Agent<\/em>) as part of its platform, it&#8217;s <a href=\"https:\/\/resolve247.ai\/blog\/best-hubspot-ai-chatbot\/#:~:text=However%2C%20access%20to%20HubSpot%E2%80%99s%20AI,This%20limitation%20means\">not available on their lower-tier plans<\/a>. If you\u2019re on HubSpot\u2019s Free or Starter plans, you <strong>cannot use HubSpot\u2019s AI within the HubSpot chat widget<\/strong> &#8211; you would need to upgrade to the Professional plan or higher to use their built-in AI.<\/p>\n\n\n\n<p>But there is a solution! This post will explain <strong>how to add an AI chatbot to your HubSpot widget<\/strong> even if you\u2019re on any plan (Free, Starter, or above) \u2013 essentially, how to get an AI-powered chat <em>without<\/em> the costly Professional plan upgrade. We\u2019ll compare HubSpot\u2019s native AI versus a integration that provides an <a href=\"https:\/\/resolve247.ai\/hubspot-ai-chatbot\">affordable AI Chatbot for HubSpot<\/a>, and walk through the steps to implement an AI assistant in your HubSpot chatflow <strong>without a Professional plan<\/strong> upgrade.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What HubSpot Offers for Chatbots and AI<\/h2>\n\n\n\n<p><strong>HubSpot\u2019s Chatflows:<\/strong> HubSpot provides a tool called <strong>Chatflows<\/strong> to create chat widgets on your site. There are three main types of chatflows you can build in HubSpot:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"text-decoration: underline;\">Live Agent (Live Chat):<\/span> connects the visitor <a href=\"https:\/\/knowledge.hubspot.com\/chatflows\/create-a-live-chat#:~:text=Create%20a%20chatflow%20with%20live,with%20someone%20on%20your%20team\" target=\"_blank\" rel=\"noreferrer noopener\">directly with a human team member<\/a> in real-time. This is available on all plans, including Free, and works well if you have team members online to respond.<\/li>\n\n\n\n<li><span style=\"text-decoration: underline;\">Rules-Based Chatbot:<\/span> a scripted bot where you<a href=\"https:\/\/knowledge.hubspot.com\/chatflows\/create-a-bot#:~:text=Create%20a%20rule,team%20takes%20over%20the%20conversation\" target=\"_blank\" rel=\"noreferrer noopener\"> define a decision tree<\/a> of questions and responses, depending on your HubSpot plan. For example, it can ask the visitor for their email or issue category, then offer options or route the conversation accordingly. However, <strong>most rule based functionality is restricted to higher tiers <\/strong>&#8211; such as \u201cif\/then\u201d branching, routing, and searching knowledge base articles are <a href=\"https:\/\/knowledge.hubspot.com\/chatflows\/a-guide-to-bot-actions#:~:text=,Operations%20Hub%20Professional%20only\" target=\"_blank\" rel=\"noreferrer noopener\">only available on Professional or higher<\/a>. On HubSpot\u2019s Free and Starter plans, your <strong>rule-based bot is essentially limited to data collection, then live chat<\/strong> \u2013 e.g. you might collect name\/email and then pass the conversation to a human agent.<\/li>\n\n\n\n<li><span style=\"text-decoration: underline;\">Customer Agent (AI Chatbot):<\/span> this is HubSpot\u2019s AI-powered chatbot option, called <em>Breeze Customer Agent<\/em>. It uses AI (and your connected knowledge base or website content) to answer visitor questions in a conversational way. <strong>The catch: Customer Agent is only accessible on HubSpot\u2019s Professional and Enterprise plans<\/strong> (<a href=\"https:\/\/www.hubspot.com\/company-news\/customer-agent-expansion#:~:text=Today%2C%20we%E2%80%99re%20taking%20a%20big,Service%2C%20Content%2C%20and%20Operations%20Hubs\" target=\"_blank\" rel=\"noreferrer noopener\">HubSpot<\/a>). The Professional plan starts from $450\/mo, plus <a href=\"https:\/\/www.hubspot.com\/pricing\/service\/starter?hubs_content-cta=nav-pricing\u00a4cyCode=USD#:~:text=Professional%20Onboarding%20for%20a%20fee\">their mandatory $1500 onboarding fee<\/a>, and is subject to usage limits and extra costs (more on that below). If you are on Free or Starter, HubSpot\u2019s Breeze chatbot is not available at all.<\/li>\n<\/ul>\n\n\n\n<p>At first glance, HubSpot\u2019s interface might imply that you can build sophisticated chatbots on any plan \u2013 you\u2019ll see the Chatflows builder in Free\/Starter accounts and options to create bots. But in practice, most of the <strong>powerful chatbot features are locked behind higher-tier subscriptions<\/strong>. For example, in the Chatflows action list you\u2019ll find options like \u201cKnowledge base lookup\u201d, &#8220;Add if\/then branch&#8221; or \u201cSend to customer agent,\u201d but these are labelled as \u201c<a href=\"https:\/\/knowledge.hubspot.com\/chatflows\/a-guide-to-bot-actions#:~:text=Operations%20Hub%20Professional%20only\">available in Service Hub Professional<\/a>&#8220;. This means a Free\/Starter user cannot use HubSpot\u2019s AI answers or automated knowledge base search in their bot. <\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"528\" height=\"198\" data-id=\"585\" src=\"https:\/\/resolve247.ai\/blog\/wp-content\/uploads\/2025\/07\/image.png\" alt=\"\" class=\"wp-image-585\" srcset=\"https:\/\/resolve247.ai\/blog\/wp-content\/uploads\/2025\/07\/image.png 528w, https:\/\/resolve247.ai\/blog\/wp-content\/uploads\/2025\/07\/image-300x113.png 300w\" sizes=\"auto, (max-width: 528px) 100vw, 528px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"483\" height=\"149\" data-id=\"586\" src=\"https:\/\/resolve247.ai\/blog\/wp-content\/uploads\/2025\/07\/image-1.png\" alt=\"\" class=\"wp-image-586\" srcset=\"https:\/\/resolve247.ai\/blog\/wp-content\/uploads\/2025\/07\/image-1.png 483w, https:\/\/resolve247.ai\/blog\/wp-content\/uploads\/2025\/07\/image-1-300x93.png 300w\" sizes=\"auto, (max-width: 483px) 100vw, 483px\" \/><\/figure>\n<\/figure>\n\n\n\n<p>Essentially, <strong>on the lower plans HubSpot\u2019s built-in features only allow the chat widget to do two things: 1) live chat with a human, or 2) collect data then hand off to a human.<\/strong><\/p>\n\n\n\n<p>To summarize, HubSpot\u2019s own AI chatbot (Customer Agent) is a premium feature. Free and Starter plans <strong>give you a chat widget but no AI capabilities<\/strong>. Next, we\u2019ll look at what it takes to get that AI functionality via HubSpot\u2019s Professional plan, and why many consider alternatives.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">HubSpot\u2019s AI Customer Agent \u2013 Availability and Costs<\/h2>\n\n\n\n<p>HubSpot\u2019s Breeze Customer Agent (the AI chatbot) can be very powerful \u2013 it can provide answers to your customers instead of relying in live chat. However, as noted, it\u2019s <strong>only offered on Professional or Enterprise Hub subscriptions<\/strong>. If you\u2019re not on at least a Professional tier, you cannot enable this AI bot.<\/p>\n\n\n\n<p>Even for those eligible, <strong>HubSpot uses a credit-based pricing model<\/strong> for AI conversations. Here are the key points of <strong>HubSpot\u2019s AI pricing<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Limited included conversations:<\/strong> On a Professional plan, you get 30 AI conversations per month included (Enterprise gets 50). That comes in the form of 3,000 AI credits per month included (Enterprise gets 5,000) and each AI chat conversation consumes 100 credits. (<a href=\"https:\/\/legal.hubspot.com\/hubspot-product-and-services-catalog#HubSpotCredits\" target=\"_blank\" rel=\"noreferrer noopener\">HubSpot&#8217;s Credit inclusions<\/a>).<\/li>\n\n\n\n<li><strong>Credits required after that:<\/strong> If you need more AI chats, you must buy HubSpot Credits. Credits are sold in packs of 1,000 for $10. The Customer Agent consumes 100 credits per conversation, effectively <strong>$1.00 per additional conversation<\/strong> once you exhaust the included quota.<\/li>\n\n\n\n<li><strong>Example costs:<\/strong> 100 conversations in a month would cost $70 in extra HubSpot credits. Heavier usage like 300 conversations would cost $270 in extra HubSpot credits. These costs are <em>on top of<\/em> what you\u2019re already paying for the Professional plan subscription itself.<\/li>\n<\/ul>\n\n\n\n<p>Now consider the <strong>Professional plan cost<\/strong>: Service Hub Professional starts at <strong>$450 per month<\/strong> (billed annually) upwards depending on number of users. That\u2019s the base just to have the AI feature available. In addition, new HubSpot Pro customers must pay a <a href=\"https:\/\/www.hubspot.com\/pricing\/service\/starter?hubs_content-cta=nav-pricing\u00a4cyCode=USD#:~:text=Professional%20Onboarding%20for%20a%20fee\">mandatory onboarding fee<\/a> of $1,500. <strong>In short, HubSpot\u2019s AI chatbot can become an expensive proposition<\/strong>, especially if your volume of chatbot conversations grows.<\/p>\n\n\n\n<p><strong>Summary of HubSpot\u2019s AI offering: It\u2019s effective but restricted<\/strong> \u2013 only Pro\/Enterprise users get it, and even then it\u2019s metered. If you\u2019re on a Starter or Free plan, HubSpot\u2019s AI chatbot is not accessible to you at all. And upgrading solely for the AI is not a cost-efficient solution.<\/p>\n\n\n\n<p>So, what are your options if you want to <strong>add AI to HubSpot live chat?<\/strong> Below we compare the two paths: upgrading HubSpot vs. using an alternative AI integration.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Options to Add an AI Chatbot to HubSpot<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Option 1: Upgrade to HubSpot Professional for the AI Customer Agent<\/strong><\/h3>\n\n\n\n<p>The first option is the most straightforward \u2013 albeit costly: <strong>upgrade your HubSpot subscription<\/strong> to a Professional tier, which gives access to the Customer Agent. This will allow your HubSpot chat widget to give AI-generated answers based on your knowledge base or website content.<\/p>\n\n\n\n<p><strong>Pros:<\/strong> You also get access to HubSpot\u2019s other AI features such as marketing assistant etc.<\/p>\n\n\n\n<p><strong>Cons:<\/strong> The expense is significant for many small businesses. As discussed, Professional plans run around $450\/month (annual contract). And that includes only 30 AI chats per month \u2013 which may be insufficient. Additional chats cost about $1 each via credits. To illustrate, <strong>100 chats in a month<\/strong> (roughly 3-4\/day) would use up the included quota and incur $70 in extra credits; <strong>300 chats<\/strong> (roughly 10 per day) would mean an extra <strong>$270 in credit charges<\/strong> on top of your subscription. The effective cost per chatbot interaction ($0.90\u2013$1.00) is high, and these fees can add up quickly for growing support teams. In short, you\u2019d be paying enterprise-level prices for what is still a limited AI usage.<\/p>\n\n\n\n<p>For many, this option only makes sense if you were already planning to upgrade to Professional for other HubSpot features. If the <strong>HubSpot AI chatbot<\/strong> is the <em>only<\/em> thing you\u2019re missing, there is a more budget-friendly route: a high quality third-party AI integration.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Option 2: Use an AI Integration Within the HubSpot Widget (Any Plan)<\/strong><\/h3>\n\n\n\n<p>An alternative is to keep your current HubSpot plan (even Free or Starter) and <strong>integrate a third-party AI chatbot<\/strong> into your existing HubSpot chat widget. One such solution is <a href=\"https:\/\/resolve247.ai\/hubspot-ai-chatbot\"><em>Resolve247<\/em><\/a> \u2013 an AI support chatbot that <strong>plugs directly into the HubSpot chat widget<\/strong>. This means you can have an AI answer customer questions through the same chat bubble on your site, without needing HubSpot\u2019s Customer Agent feature (and without upgrading your HubSpot subscription).<\/p>\n\n\n\n<p><strong>How does this work?<\/strong> Resolve247 is a specialist in AI customer support that provides an <a href=\"https:\/\/resolve247.ai\/hubspot-ai-chatbot\">integration into HubSpot\u2019s chat widget<\/a> and inbox &#8211; so when a visitor asks something, the AI from Resolve247 can respond with an accurate answer. If at any point a human takeover is needed, the conversation can smoothly transfer to your team (just like a normal live chat) \u2013 the experience stays seamless for the user. From your side, all the conversations still log in your HubSpot inbox, so you maintain a unified record, and you don\u2019t need to change anything. The big difference is the \u201cbrain\u201d answering the questions is Resolve247\u2019s AI, which <strong>you can use on any HubSpot plan (including Free or Starter)<\/strong>.<\/p>\n\n\n\n<p><strong>Cost advantages:<\/strong> Using a specialist AI integration is <strong>more affordable per conversation<\/strong>. For example, Resolve247\u2019s plans start at <strong>$35 per month<\/strong> (paid monthly) for the <a href=\"https:\/\/resolve247.ai\/pricing\">Starter package<\/a>. That includes 2,000 AI responses, which is ~600\u2013800 conversations worth (assuming 2-3 AI messages per conversation) &#8211; effectively ~<strong>$0.04 per conversation<\/strong>. Even their higher plans (with thousands more responses) drive the per-conversation cost down even lower. There are no \u201ccredits\u201d to worry about; you just pick a plan that suits you. Compared to HubSpot\u2019s ~$1.00 per conversation, this represents a <strong>huge 96% saving<\/strong>.<\/p>\n\n\n\n<p>To put it in perspective, let\u2019s compare a few scenarios:<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-left\" data-align=\"left\">Monthly AI Conversations<\/th><th class=\"has-text-align-left\" data-align=\"left\">With <strong>HubSpot\u2019s AI<\/strong><br>(Pro plan + credits)<\/th><th class=\"has-text-align-left\" data-align=\"left\">With <strong>Resolve247<\/strong><br>(any HubSpot plan)<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\"><strong>100 conversations<\/strong><\/td><td class=\"has-text-align-left\" data-align=\"left\"><em>Not available on Free\/Starter<\/em>; $70 in credits on Pro<\/td><td class=\"has-text-align-left\" data-align=\"left\">$35 (Starter plan)<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><strong>300 <strong>conversations<\/strong><\/strong><\/td><td class=\"has-text-align-left\" data-align=\"left\"><em>Not available on Free\/Starter<\/em>; $270 in credits on Pro<\/td><td class=\"has-text-align-left\" data-align=\"left\">$35 (Starter plan)<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><strong>1,000 <strong>conversations<\/strong><\/strong><\/td><td class=\"has-text-align-left\" data-align=\"left\"><em>Not available on Free\/Starter<\/em>; $970 in credits on Pro<\/td><td class=\"has-text-align-left\" data-align=\"left\">$55 (Core plan)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><em>(Table notes: HubSpot costs above <strong>exclude<\/strong> the base $450\/mo Pro subscription, and HubSpot\u2019s mandatory onboarding charge.)<\/em><\/p>\n\n\n\n<p>As you can see, an integrated solution like this lets even a free HubSpot user have an <strong>AI chatbot in the HubSpot widget on any plan<\/strong>, at a fraction of the cost. You avoid the large step-up fees and pay-as-you-go charges from HubSpot.<\/p>\n\n\n\n<p><strong>Other benefits:<\/strong> Aside from cost, specialized AI chatbot services offer more flexibility and intelligence:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can <strong>customize the AI\u2019s behavior<\/strong> more than HubSpot\u2019s native bot allows. For instance, you are able to instruct the AI with <a href=\"https:\/\/resolve247.ai\/blog\/best-hubspot-ai-chatbot\/#:~:text=compared%20to%20alternative%20solutions.%20unique%20business%20goals%20or%20tone\">specific business rules <\/a>(HubSpot\u2019s built-in AI has no interface for custom instructions.)<\/li>\n\n\n\n<li>Setup is quick and code-free. In the case of Resolve247, a HubSpot user can connect it with a simple click of \u201cConnect to HubSpot\u201d &#8211; just one click to authorize your HubSpot account. There\u2019s no complex installation, no need to design a chatflow, it works straight out the box.<\/li>\n\n\n\n<li>The AI is the focus of the company, <strong>focusing solely on excellent chatbot performance<\/strong>. For example Resolve247 provide such high quality AI responses that they provide an anti-hallucination guarantee, so you can trust the AI.<\/li>\n<\/ul>\n\n\n\n<p>In summary, <strong>adding AI to HubSpot without the Professional plan<\/strong> is entirely possible through an integration. Next, we\u2019ll walk through how you can set this up in just a few steps.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Integrate an AI Chatbot into Your HubSpot Widget (Step-by-Step)<\/h2>\n\n\n\n<p>Let\u2019s say you opt for the integration approach (Option 2). How do you actually get an AI chatbot up and running in your HubSpot chat widget? Here\u2019s a quick start guide using Resolve247 as an example:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Train Your AI in Minutes:<\/strong> Using the Quick Start system, simply enter the web address of your website, knowledge base or documentation and the AI will take it from there.  The AI will crawl your pages to learn your knowledge. You can add multiple sources too. If you have some information that&#8217;s not on a website, you can add Knowledge Snippets (custom text you want the AI to know) and even connect private content like Notion pages. Training is quick: training on 100 webpages takes just 4 minutes, with no manual work required.<\/li>\n\n\n\n<li><strong>Connect to HubSpot:<\/strong> Next, to connect the AI with your HubSpot account. This is as simple as a two clicks \u2013 from within Resolve247 you click \u201cConnect to HubSpot\u201d, then click \u201cApprove\u201d to authorize the app to connect to your HubSpot widget (no API keys or coding needed). The AI is then waiting for new messages into your HubSpot chat widget so it can respond for you.<\/li>\n\n\n\n<li><strong>Tweak Settings (Optional):<\/strong> The default settings are good to go, but you might want to customise settings and the AI behaviour to suit your preferences. With Resolve247 you can provide custom instructions, such as upselling certain promotions, or the tone\/style it should use, or telling it to always suggest contacting sales for certain topics. This step is optional because the default setup will already use your content to answer questions accurately. But it\u2019s a useful feature if you want the chatbot to follow your specific business rules (e.g. if have pricing parity, you might want the bot to send users to the pricing page instead of giving an answer in the chat).<\/li>\n\n\n\n<li><strong>Enjoy:<\/strong> That\u2019s it \u2013 your AI-powered chat is now ready to work! Visitors who open your HubSpot chat widget can ask questions and get instant, accurate answers 24\/7. The AI will handle the routine queries, provide helpful resources, and only escalate to a human agent if needed. All this happens right within your existing HubSpot inbox interface. Your customers get fast self-service, and your team\u2019s workload is reduced because the bot is fielding the repetitive questions. You can monitor conversations in the HubSpot inbox \u2013 the AI\u2019s responses and any customer data collected are logged just like a normal chat.<\/li>\n<\/ol>\n\n\n\n<p>Importantly, if a question is too complex or the user specifically requests a human, the bot can <strong>hand off seamlessly to a live agent<\/strong> at any point. This ensures there\u2019s no dead-end \u2013 your team can jump in for high-value conversations, while the AI covers the basics. You\u2019ve effectively added an AI support agent <em>alongside<\/em> your human team, integrated into HubSpot.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Alternative: Adding an AI Chat Widget without Using HubSpot\u2019s Widget<\/h2>\n\n\n\n<p>What if you prefer not to use HubSpot\u2019s chat widget at all? Some businesses using HubSpot\u2019s CRM or CMS might still opt to use a completely separate chat interface for their bot to provide AI-only chat (without the live chat option). This is also possible: Resolve247 can provide a standalone chat widget (with AI behind it) that you can embed on your website.<\/p>\n\n\n\n<p>Even in this case, <strong>HubSpot makes it easy to embed external widget code on your site<\/strong>. You can simply take the code snippet from the Resolve247 settings page and copy\/paste it into your HubSpot settings. <a href=\"https:\/\/knowledge.hubspot.com\/website-and-landing-pages\/use-code-snippets-with-hubspot-content\" target=\"_blank\" rel=\"noreferrer noopener\">HubSpot\u2019s Code Snippets feature<\/a> allows you to inject custom scripts into all (or some) of your HubSpot pages. For example, to add the Resolve247 chat snippet globally: go to Settings -&gt; Content -&gt; Pages, choose your domain, and paste the snippet into the site header or footer HTML for that domain, then save. This will load the Resolve247 chat widget on your chosen HubSpot pages.<\/p>\n\n\n\n<p>The downside to using a separate widget is that those AI conversations won\u2019t be recorded directly in your HubSpot Conversations inbox, but on the third party system instead (such as within the Resolve247 dashboard). However, you would still receive the non-live \u201chuman contact\u201d messages in your chosen method, by email for example.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>In conclusion, <strong>you can absolutely add AI to HubSpot\u2019s chat widget on any plan<\/strong> \u2013 you just can\u2019t do it with HubSpot\u2019s own AI (unless you\u2019re ready to invest in Professional tier and its ongoing costs). HubSpot\u2019s native AI chatbot (Breeze Customer Agent) is powerful but geared toward larger customers with <a href=\"https:\/\/resolve247.ai\/blog\/best-hubspot-ai-chatbot\/#:~:text=For%20example\">higher budgets<\/a>. Small businesses and startups on HubSpot\u2019s Free or Starter plans have a more cost-effective path: integrate a third-party AI chatbot that works within the HubSpot widget. This way, you get the best of both worlds \u2013 your website visitors enjoy instant, high quality AI answers <strong>without you upgrading HubSpot<\/strong> or blowing out your budget on per-conversation fees.<\/p>\n\n\n\n<p>By choosing an integration like Resolve247, you can provide 24\/7 self-service support, improve response times, and deflect routine queries from your team. Your HubSpot chatflow becomes AI-enabled <strong>on any plan<\/strong>, giving you access to the latest AI chatbot technology. With out-the-box setup, it\u2019s easy to get going.  The result is happier customers (they get help faster) and a happier team (fewer repetitive questions to answer), all at a predictable low cost.<\/p>\n\n\n\n<p><strong>Bottom line:<\/strong> You don\u2019t need a Professional plan to get an AI chatbot in HubSpot. With the right integration, adding an AI to the HubSpot chat widget is quick, code-free, and affordable. It\u2019s a smart way to supercharge your customer support without jumping to a higher HubSpot tier. Now you can let an AI chatbot do the heavy lifting on your website \u2013 <em>while you focus on growing your business<\/em>.<\/p>\n\n\n\n<p>Want to know why Resolve247 is the <strong>best choice to integrate into your HubSpot account<\/strong>? <a href=\"https:\/\/resolve247.ai\/blog\/best-hubspot-ai-chatbot\/\">Read more here<\/a>.<\/p>\n\n\n\n<p><strong>Ready to try it?<\/strong><\/p>\n\n\n\n<p>\ud83d\udc49\u00a0<a href=\"https:\/\/resolve247.ai\/hubspot-ai-chatbot\" target=\"_blank\" rel=\"noreferrer noopener\">Start your 30-day free trial<\/a>\u00a0and integrate Resolve247 in under five minutes. Your customers get instant, accurate answers; your team gets their time back.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>See how you can add AI to your HubSpot chat widget without upgrading to expensive plans.<\/p>\n","protected":false},"author":2,"featured_media":880,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_focuskw":"add ai to hubspot chat widget","_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"See how you can add AI to your HubSpot chat widget without upgrading to higher HubSpot plans.","_yoast_wpseo_linkdex":"90","_yoast_wpseo_content_score":"60","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[24],"tags":[],"class_list":["post-580","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guides"],"yoast_seo":{"focus_keyphrase":"add ai to hubspot chat widget","seo_title":"","meta_description":"See how you can add AI to your HubSpot chat widget without upgrading to higher HubSpot plans."},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to add AI to HubSpot chat widget, on any plan<\/title>\n<meta name=\"description\" content=\"See how you can add AI to your HubSpot chat widget without upgrading to higher HubSpot plans.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Add AI to HubSpot Chat Widget, on any plan!\" \/>\n<meta property=\"og:description\" content=\"See how you can add AI to your HubSpot chat widget without upgrading to expensive plans.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/\" \/>\n<meta property=\"og:site_name\" content=\"Blog\" \/>\n<meta property=\"article:published_time\" content=\"2025-07-10T19:39:32+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-03T13:24:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/resolve247.ai\/blog\/wp-content\/uploads\/2025\/06\/social-preview-hubspot.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1230\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Sam Cox\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sam Cox\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"13 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/\"},\"author\":{\"name\":\"Sam Cox\",\"@id\":\"https:\/\/resolve247.ai\/blog\/#\/schema\/person\/e1c9c824854904fcbcc4a51e0ff75b0a\"},\"headline\":\"How to add AI to HubSpot chat widget, on any plan\",\"datePublished\":\"2025-07-10T19:39:32+00:00\",\"dateModified\":\"2026-03-03T13:24:26+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/\"},\"wordCount\":2801,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/resolve247.ai\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/resolve247.ai\/blog\/wp-content\/uploads\/2025\/07\/hubspot-add-ai-on-any-plan-1.png\",\"articleSection\":[\"Guides\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/\",\"url\":\"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/\",\"name\":\"How to add AI to HubSpot chat widget, on any plan\",\"isPartOf\":{\"@id\":\"https:\/\/resolve247.ai\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/resolve247.ai\/blog\/wp-content\/uploads\/2025\/07\/hubspot-add-ai-on-any-plan-1.png\",\"datePublished\":\"2025-07-10T19:39:32+00:00\",\"dateModified\":\"2026-03-03T13:24:26+00:00\",\"description\":\"See how you can add AI to your HubSpot chat widget without upgrading to higher HubSpot plans.\",\"breadcrumb\":{\"@id\":\"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/#primaryimage\",\"url\":\"https:\/\/resolve247.ai\/blog\/wp-content\/uploads\/2025\/07\/hubspot-add-ai-on-any-plan-1.png\",\"contentUrl\":\"https:\/\/resolve247.ai\/blog\/wp-content\/uploads\/2025\/07\/hubspot-add-ai-on-any-plan-1.png\",\"width\":1230,\"height\":630},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/resolve247.ai\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to add AI to HubSpot chat widget, on any plan\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/resolve247.ai\/blog\/#website\",\"url\":\"https:\/\/resolve247.ai\/blog\/\",\"name\":\"Resolve247.ai\",\"description\":\"82% fewer support tickets - Get instant answers to your customers 24\/7 with your own hyper-accurate AI chatbot, trained on your website \/ knowledgebase.\",\"publisher\":{\"@id\":\"https:\/\/resolve247.ai\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/resolve247.ai\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/resolve247.ai\/blog\/#organization\",\"name\":\"Resolve247.ai\",\"url\":\"https:\/\/resolve247.ai\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/resolve247.ai\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/resolve247.ai\/blog\/wp-content\/uploads\/2024\/01\/resolve247ai-logo-5.png\",\"contentUrl\":\"https:\/\/resolve247.ai\/blog\/wp-content\/uploads\/2024\/01\/resolve247ai-logo-5.png\",\"width\":696,\"height\":111,\"caption\":\"Resolve247.ai\"},\"image\":{\"@id\":\"https:\/\/resolve247.ai\/blog\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/resolve247.ai\/blog\/#\/schema\/person\/e1c9c824854904fcbcc4a51e0ff75b0a\",\"name\":\"Sam Cox\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/resolve247.ai\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/27e390e63a7cee4343d8381e4592524bcc0581b4ebb5511ae13802265fb2a3af?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/27e390e63a7cee4343d8381e4592524bcc0581b4ebb5511ae13802265fb2a3af?s=96&d=mm&r=g\",\"caption\":\"Sam Cox\"},\"sameAs\":[\"http:\/\/www.resolve247.ai\"],\"url\":\"https:\/\/resolve247.ai\/blog\/author\/sam-cox\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to add AI to HubSpot chat widget, on any plan","description":"See how you can add AI to your HubSpot chat widget without upgrading to higher HubSpot plans.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/","og_locale":"en_US","og_type":"article","og_title":"Add AI to HubSpot Chat Widget, on any plan!","og_description":"See how you can add AI to your HubSpot chat widget without upgrading to expensive plans.","og_url":"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/","og_site_name":"Blog","article_published_time":"2025-07-10T19:39:32+00:00","article_modified_time":"2026-03-03T13:24:26+00:00","og_image":[{"width":1230,"height":630,"url":"https:\/\/resolve247.ai\/blog\/wp-content\/uploads\/2025\/06\/social-preview-hubspot.png","type":"image\/png"}],"author":"Sam Cox","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Sam Cox","Est. reading time":"13 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/#article","isPartOf":{"@id":"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/"},"author":{"name":"Sam Cox","@id":"https:\/\/resolve247.ai\/blog\/#\/schema\/person\/e1c9c824854904fcbcc4a51e0ff75b0a"},"headline":"How to add AI to HubSpot chat widget, on any plan","datePublished":"2025-07-10T19:39:32+00:00","dateModified":"2026-03-03T13:24:26+00:00","mainEntityOfPage":{"@id":"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/"},"wordCount":2801,"commentCount":0,"publisher":{"@id":"https:\/\/resolve247.ai\/blog\/#organization"},"image":{"@id":"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/#primaryimage"},"thumbnailUrl":"https:\/\/resolve247.ai\/blog\/wp-content\/uploads\/2025\/07\/hubspot-add-ai-on-any-plan-1.png","articleSection":["Guides"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/","url":"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/","name":"How to add AI to HubSpot chat widget, on any plan","isPartOf":{"@id":"https:\/\/resolve247.ai\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/#primaryimage"},"image":{"@id":"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/#primaryimage"},"thumbnailUrl":"https:\/\/resolve247.ai\/blog\/wp-content\/uploads\/2025\/07\/hubspot-add-ai-on-any-plan-1.png","datePublished":"2025-07-10T19:39:32+00:00","dateModified":"2026-03-03T13:24:26+00:00","description":"See how you can add AI to your HubSpot chat widget without upgrading to higher HubSpot plans.","breadcrumb":{"@id":"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/#primaryimage","url":"https:\/\/resolve247.ai\/blog\/wp-content\/uploads\/2025\/07\/hubspot-add-ai-on-any-plan-1.png","contentUrl":"https:\/\/resolve247.ai\/blog\/wp-content\/uploads\/2025\/07\/hubspot-add-ai-on-any-plan-1.png","width":1230,"height":630},{"@type":"BreadcrumbList","@id":"https:\/\/resolve247.ai\/blog\/how-to-add-ai-to-hubspot-chat-widget-on-any-plan\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/resolve247.ai\/blog\/"},{"@type":"ListItem","position":2,"name":"How to add AI to HubSpot chat widget, on any plan"}]},{"@type":"WebSite","@id":"https:\/\/resolve247.ai\/blog\/#website","url":"https:\/\/resolve247.ai\/blog\/","name":"Resolve247.ai","description":"82% fewer support tickets - Get instant answers to your customers 24\/7 with your own hyper-accurate AI chatbot, trained on your website \/ knowledgebase.","publisher":{"@id":"https:\/\/resolve247.ai\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/resolve247.ai\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/resolve247.ai\/blog\/#organization","name":"Resolve247.ai","url":"https:\/\/resolve247.ai\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/resolve247.ai\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/resolve247.ai\/blog\/wp-content\/uploads\/2024\/01\/resolve247ai-logo-5.png","contentUrl":"https:\/\/resolve247.ai\/blog\/wp-content\/uploads\/2024\/01\/resolve247ai-logo-5.png","width":696,"height":111,"caption":"Resolve247.ai"},"image":{"@id":"https:\/\/resolve247.ai\/blog\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/resolve247.ai\/blog\/#\/schema\/person\/e1c9c824854904fcbcc4a51e0ff75b0a","name":"Sam Cox","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/resolve247.ai\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/27e390e63a7cee4343d8381e4592524bcc0581b4ebb5511ae13802265fb2a3af?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/27e390e63a7cee4343d8381e4592524bcc0581b4ebb5511ae13802265fb2a3af?s=96&d=mm&r=g","caption":"Sam Cox"},"sameAs":["http:\/\/www.resolve247.ai"],"url":"https:\/\/resolve247.ai\/blog\/author\/sam-cox\/"}]}},"_links":{"self":[{"href":"https:\/\/resolve247.ai\/blog\/wp-json\/wp\/v2\/posts\/580","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/resolve247.ai\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/resolve247.ai\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/resolve247.ai\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/resolve247.ai\/blog\/wp-json\/wp\/v2\/comments?post=580"}],"version-history":[{"count":65,"href":"https:\/\/resolve247.ai\/blog\/wp-json\/wp\/v2\/posts\/580\/revisions"}],"predecessor-version":[{"id":1701,"href":"https:\/\/resolve247.ai\/blog\/wp-json\/wp\/v2\/posts\/580\/revisions\/1701"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/resolve247.ai\/blog\/wp-json\/wp\/v2\/media\/880"}],"wp:attachment":[{"href":"https:\/\/resolve247.ai\/blog\/wp-json\/wp\/v2\/media?parent=580"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/resolve247.ai\/blog\/wp-json\/wp\/v2\/categories?post=580"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/resolve247.ai\/blog\/wp-json\/wp\/v2\/tags?post=580"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}