Introduction
Manually building a chatflow in Crisp’s built-in chatflow builder takes hours and locks customers into rigid paths. It’s also only available on the Essential plan upwards and the quality of Crisp’s AI responses is unreliable. Resolve247 is the best AI chatbot for Crisp because it drops into any Crisp plan, provides a high quality out-the-box solution using industry leading AI models, with no hallucinations and with no manual setup required it’s ready to go in minutes.
Crisp Integral AI or Specialist Integration?
Crisp includes loads of great features (live chat, ticketing system, knowledge base, status page and more), but this means that AI answers is just a small bolt-on as part of their wider product – meaning it doesn’t get the attention it needs to ensure high quality results. They use their own internal AI model to answer AI questions – running your own LLM is often much cheaper than using industry leading models, but results in much lower quality answers.
In our tests, the in-house Crisp AI hallucinated (made stuff up) about simple and important facts such as pricing, even when asked about Crisp’s own information. This is a common pit fall of companies implementing AI without the proper focus on the AI.
Resolve247 lets you keep all the features you love in Crisp while upgrading only the AI part. Resolve247 fully integrates into Crisp (just a couple of clicks), so you can keep Crisp as you have it, and easily add the best AI Chatbot for Crisp with high-quality AI with seamless human handover, including automatically Assigning a human to the chat.
Choose The Right Solution for You
| Use Case | Best Choice | Why |
|---|---|---|
| Pre-set options Strict routing | Crisp Chatflow Builder | Visual chat flow builder, Provide user with specific choices, Control exactly how the chatbot responds to each question. Available from Essentials plan upwards. |
| Conversational questions, Easy setup | Resolve247 | High quality conversational AI responses, Trained on your existing info in minutes, Custom Instructions to tell the AI how to act in specific situations. Available on any Crisp plan. |
Why AI chatbots matter for teams using Crisp
- 24/7 instant replies = lower wait times.
- Deflect repetitive tickets → reduce agent workload, agents can focus on difficult questions/tasks.
- Accurate first-contact resolution boosts CSAT.
The Limitations of Crisp’s Native AI Chatbot
- Rigid flows – the Chat flow builder is great for control, for very simple situations, but inflexible and is often frustrating for customers.
- AI can be added using the chat flow builder, but only at specific steps that you choose, not as an out-the-box solution.
- Crisp give examples of the situations you manually need to consider in their chatflow builder, such as “if not first message, don’t lookup docs” and “how to handle when docs aren’t found”. These kind of decisions aren’t reliable and take up your time to consider in the first place. The AI solution you choose should just work out-the-box, AND handle all these situations without relying on you to have pre-defined what it should do.
- AI quality – Crisp have built their own AI which might sound like a good thing, but they cant be expected to reach the same level of AI quality as AI focused companies working with industry leading AI systems.
- Plan availability – Only available on Essentials plan upwards (not on Free or Mini plans).
Below you’ll see how Resolve247 can fix these problems.
Meet Resolve247 – The Best AI Chatbot for Crisp
Limitation-vs-Solution at a glance
| Feature | Crisp AI | Resolve247 |
|---|---|---|
| AI Model | In-house AI. Cheaper to operate, lower quality. | Industry leading AI models. High quality AI responses. |
| Privacy | Central AI is not trained on your data. | Central AI is not trained on your data. |
| Business focus | Varied focus – AI is not the focus. | AI focused – sole focus is AI. |
| Setup | Manual: – Using chat flow builder | Out the box: – Simply click “Connect to Crisp” |
| Multi-step process | Manual: – build-it-yourself solution. – limited to simple AI steps. | Pre-built for you: – Advanced multi-step process. – Industry leading AI techniques. |
| Seamless human handover | Possible | Included |
| Assign a user at handover | Possible | Included |
| Custom Instructions | No | Included, simple text description |
| Anti-hallucination | No | Yes – guarantee provided |
| Only use your knowledge | No – uses pre-trained knowledge too, so it might talk about competitors etc. | Yes – only uses the knowledge you provide it, so it says exactly what you want it to say. |
What makes Resolve247 different
See how Resolve247 is the best AI Chatbot for Crisp:
- Better quality AI results, more reliable, no hallucinations – by using the best models available (industry leading models, OpenAI GPT-4o and GPT-4.1)
- AI focused – our sole purpose is to provide high quality, reliable AI results. No distractions, no other priorities. Just excellent AI.
- Quick setup – simply provide the web address of your knowledge (website, knowledge base, docs etc) and the AI starts training. Then in two clicks you can connect Resolve247 with Crisp.
- Pre-built AI system – Our AI Chatbot has a multi-step process behind the scenes, taking care of decisions for you to look for the right answer and return a high quality answer to the customer. No chatflow builder needed!
- Anti-hallucination guarantee – we are so confident in our AI that we provide an anti-hallucination guarantee. We’ve worked hard to build on
- Only use the knowledge you provide – ignores all pre-trained knowledge, to ensure the AI only talks about the topics you want it to talk about, in the language you want to use. It wont talk about competitors, or give incorrect information.
- Seamless human handover – when a customer wants to talk to a human, the AI will let them know a human is on the way, and can assign a human within Crisp so you know that a customer needs your help.
- Easy customisation – you can easily tell the AI to behave differently with Custom Instructions. Just type out the instructions, like you would tell a Colleague! No chatflow builder to adjust.
How to add Resolve247 to Crisp in 3 steps
- Provide the webpages you want the AI to learn from to our Quick Start system (LINK). Training will take just 4 minutes for 100 webpages, or 33 minutes for 1,000 webpages.
- While training, click “Connect To Crisp”.
- Check the Settings and click Save.
That’s all there is to it – there’s LOTS going on behind the scenes, but we’ve engineered the system to work reliably without you needing to spend hours designing your own chat flow.
There’s plenty of customisation that can be done if you’d like to, all easily to do, and we’re happy to help you with the process if you have any questions too!
FAQ
Why is Resolve247 the best AI Chatbot for Crisp?
Resolve247 provides high quality AI answers with an anti-hallucination guarantee, using industry leading AI models, as an out-the-box solution for quick setup with no manual work required. Resolve247 is available on any Crisp plan and integrates directly into Crisp.
Can I use Resolve247 on any Crisp plan?
Yes, you can use Resolve247 on any Crisp plan, including Free and Mini. Crisp’s own AI functionality starts at Essentials and above.
Is Resolve247 fully integrated into Crisp?
Yes, Resolve247 is fully integrated into Crisp. You can keep using the same Crisp widget, mailbox etc, but with the additional power of high quality AI. Resolve247 can even Assign the conversation to a human within Crisp if a customer needs to speak with a human.
Do I need to use a chatflow builder with Resolve247?
No, our setup is super quick. Just provide the website url of your knowledge to train your AI, click “Connect to Crisp”, check your preferences and your ready to go!
Can I try it free?
Yes all Resolve247 plans have a 30 day trial period.
Conclusion & Next Steps
Crisp’s has some amazing features, but don’t let the built-in chatbot tools hold you back. Resolve247 have done the hard work for you, letting you skip any setup hassle. Resolve247 drops straight into your existing Crisp widget, providing instant accurate answers to your customers!
If you want the best AI chatbot for Crisp – one that in just minutes will reduces your customer support workload by 50%, remove customer waiting times, never hallucinates, and works on every Crisp plan – Resolve247 is the safest bet.
Ready to try it?
👉 Start your 30-day free trial and integrate Resolve247 in under five minutes. Your customers get instant, accurate answers; your team gets their time back.
